Tough Ticketing for the NFL

August 21, 2009

One of the craziest years in ticketing just got a little more bizarre. Finally there are some breaking ticket issues that actually do not include Bruce Springsteen or Miley Cyrus, but oddly enough, two top NFL teams.
 
The Tennessee Titans shocked the NFL last year with one of their best seasons ever.  The end result…everyone wants to go to a game this season.  Unfortunately for Titans fans and season ticket holders, TicketExchange, the TicketMaster run site used by the Titans to buy and sell tickets, is down due to undisclosed technical problems. 
 
A statement released by the Titans reads:
 
“For our season ticket holders that are unable to attend Saturday's game, we regret to inform you that Ticketmaster's Ticket Exchange online ticket resale program will not be available prior to Saturday's game. Ticketmaster and the NFL have been working to enhance the current online platform, but they have encountered a few unexpected problems. Until these problems are resolved, the Titans have opted to temporarily suspend our participation in the Ticket Exchange program. We expect the program will be available prior to our second home pre-season game on September 3rd versus the Green Bay Packers.”
 
So what does this really mean?  Many fans heavily rely on TicketExchange for the selling and purchase of tickets.  Each day that the site is down potentially helps secondary ticket brokers prosper, especially since the team did so well last year.  All other teams in the AFC South Division currently have tickets up on TicketExchange for their entire season. 
 
A spokesman for the Titans said they are currently working on getting another platform up for fans to buy and sell tickets.
 
One team that isn’t having any trouble selling tickets is the Minnesota Vikings.
 
After Brett Favre came out of retirement (yes, again) to play the QB position for the Vikings, game tickets have soared. In the 24-hour period following Favre’s announcement at the Vikings training camp, more than 3,200 season tickets and 11,000 single game tickets have been sold.  Secondary ticketing websites have all seen a huge jump in sales, and the Minnesota Vikings Web site actually crashed due to the enormous volume of traffic.    
 
Ticket prices are all over the place for the Vikings now.  Expect to pay around $200 a seat for key games against the Packers, or see Favre for a reasonable price (around $30) when the Vikings take on the Lions, Bengals and Seahawks.